Order Policy / Cancellation Policy

Order Policy / Cancellation Policy

An order cannot be modified once it is placed. You must cancel the order within 24 hours. We make everything to order. So, odds are, that your order might be in the process of being made and we cannot use it for another order due to the ridiculous amount of options we offer. But hey, options are a good thing... RIGHT?! So, BE SURE that you order EXACTLY what you want, and ALL of what you want. Unfortunately, orders CANNOT be combined. NO EXCEPTIONS!!!

You MUST let us know when you ship your knife and include tracking information. In addition, your 10-15 business day lead time begins when your knife/knives arrive and is not based on the order date.

This means that you need to use your discount code WHILE placing your order because we have no way of refunding you the balance. In addition, if you cancel an order, YOU will be charged 3% for ordering and refunding as that is what we have to pay PayPal. No, we cannot stand PayPal, but they are the only resource that we have with the software package that we use. Yes, it makes us sick to use them, but we have to do what we have to do in order to be in business. 

We DO NOT ship outside of the United States. If you place an order outside of the U.S., YOU WILL be charged for our processing fees and time to cancel the order.

We DO ship to APO's, etc. if you are in the Military.